Virtual Learning

Training Courses

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  Investigations Differently Webinar

  A Webinar which provides an introduction to the Investigations Differently Methodology.

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  Advanced Investigation Masterclass

  This 1-day Advanced Masterclass is designed for experienced investigators and leaders looking to take their investigation skills to the next level.

  In this highly practical training, topics covered include:

  • How to reframe investigations to leadership using the concepts of New View and Human and Organisational Performance (H.O.P.)
  • Utilising business case methodologies to justify recommendations.
  • The role of the facilitator.
  • Advanced Report writing skills. How to write investigation reports that drive future risk reduction.
  • Leveraging a technical understanding of risk to drive higher-order actions
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  Investigation Masterclass

  Our 1-day Investigation Masterclass provides a condensed version of our Lead Investigator Training and offers a practitioner-relevant immersive learning experience with a focus on quality content to ensure professional development.

  The Masterclass provides participants with a new approach to investigations that allows them to identify systemic organisational risk.

  Topics covered in the training include.

  • Traditional Approach v Investigations Differently.
  • Scope and plan an investigation.
  • The importance of learning what is “Work as Normal”.
  • Identify and collect essential information on work as normal.
  • Generative questions.
  • Interviews and conversations.
  • Using Event Insights to analyse minor-medium harm events.
  • Analyse the information for serious events using the Blueline Investigation Methodology.
  • Goal-based recommendations and SMARTER actions.
  • Reporting to stakeholders
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  Lead Investigator

  Our 2-day Lead Investigator Course provides participants with the skills and tools needed to facilitate investigations.

  • Traditional Approach v Investigations Differently.
  • The importance of learning what is “Work as Normal”.
  • Immediate actions that are required after an event.
  • Identify and collect essential information on work as normal.
  • Classifying an event.
  • Generative questions.
  • Scope and plan an investigation.
  • Interviews and conversations.
  • Improving the information provided by witness statements.
  • Using Event Insights to analyse minor-medium harm events.
  • How to collect and use images to effectively analyse and communicate the event.
  • Analyse the information for serious events using the Blueline Investigation Methodology.
  • Conducting Re-Enactments.
  • Goal-based recommendations and SMARTER actions.
  • Collecting information where equipment failure is involved.
  • Reporting to stakeholders.
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  Leadership Awareness Workshop

  The Leadership Awareness Workshop provides senior leaders with the information and knowledge to understand the principles of a restorative just culture and the Investigations Differently methodologies. Content varies depending upon client requirements and typically includes topics such as:

  • Traditional Approach v Investigations Differently.
  • How learning the context of the work is key to identifying systemic issues.
  • A manager’s role in investigations.
  • Overview of Event Insights© and the Blueline Investigation models.
  • Principles of Human and Organisational Performance.
  • Incorporating goal-based recommendations.
  • The importance of depth in investigations.
  • What management should see in an investigation report.
  • Resourcing is crucial.
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  Learning Teams Facilitator Course

  A Learning Team is an operational learning tool that brings those that are closest to the work together to describe how work is being accomplished in the field. The goal of a Learning Team is to reveal the complexity of the system to leadership while simultaneously empowering those closest to the work to take what actions they can locally. The resulting operational intelligence creates a more accurate understanding of system weaknesses and informs better system design.

  When undertaking a Learning Team, an organisation will gain knowledge they didn’t know before and use that knowledge to increase the organisation’s capacity for safety. Learning Teams,

  • Focus on identifying and strengthening controls.
  • Engage the people who do the work, resulting in practical solutions.
  • Generate possible solutions in hours, not weeks.
  • Make it okay to talk about mistakes.
  • Identify error traps and latent conditions that other tools may not detect.
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