We do Investigations Differently!
We have partnered with Investigations Differently to provide a world class, innovative alternative to traditional investigation practices

Many organisations are dissatisfied with traditional investigation methods. In a restorative just culture, processes based on predetermined outcomes, books, or charts produce predetermined, blamed-based outcomes. ‘Worker failed to follow a procedure’, ‘Complacency’, and ‘Worker did not identify the risk’ are common root causes and do little to help an organization learn. The complexity of some tools also requires users to possess a great deal of technical understanding and time in order to complete an investigation.
Investigations Differently tools:
- A framework to determine the most appropriate investigation type
- Helps organisations prioritise investigations based on learning potential, not just severity
- Balances the opportunity for learning with the realities of capacity and capability constraints
- Encourages reflection on what the event means for the organisation
- Transcends the conventional confines of investigative frameworks
- Strategically emphasises learning, refining risk management and extracting meaningful insights
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- An investigation tool for minor and medium-impact incidents
- Simple, quick, and easy to use
- Supports learning about the event and learning about the task
- Promotes organisational resilience while avoiding blame
- Fosters a culture of openness, trust and collaboration to improve organisational risk management
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- An investigation tool for more serious impact incidents
- Simple and intuitive to use
- Operationally aligned and optimised for learning
- Allows teams to identify potential risks
- Actively involves workers and those involved in the event
- Allows quick, effective response to incidents that do occur
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- Engage the people who do the work, resulting in practical solutions
- Make it okay to talk about mistakes
- Focus on identifying and strengthening controls
- Generate possible solutions in hours, not weeks
- Identify error traps and latent conditions that other tools may not detect
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