Incident Investigation & Facilitation


We’ve spent 20 years providing incident investigation services to assist organisations to investigate a wide range of incidents.  We have expertise in a wide range of methodologies including COMET, Taproot and ICAM.  Our Incident Investigation services incorporate Human Factors analysis, Human and Organisational Performance (HOP) and Learning Teams.

Whether you have experienced a HSE (Health Safety Environment), Security, Quality, Equipment or Business issue we can conduct a professional, through and efficient investigation. Our experience will provide unique insights into assisting your organisation to understand the incident and what needs to be done to avoid a repeat.

What have we investigated?

Here are some of the types of incidents we have investigated:

  • Fatality following geotechnical failure Open pit Mine
  • Compressor fire on Offshore Facility
  • Fatality following structural collapse of Processing infrastructure
  • Failure of Mooring chains resulting in Vessel fire
  • Failure of Fire and Gas alarm system on Offshore platform
  • Collision between Oil Tanker and Container Ship
  • Failure of cooling system resulting in Fire at refinery
  • Offshore Support Vessel colliding with Offshore platform
  • Failure of Anchor Chain on Offshore CALM Buoy
  • Collapse of Excavation on Construction Site
  • Theft of Gold from Mine
  • Working on Live HV Electrical Equipment
  • Damage to subsea Pipelines
  • Damage to High Pressure Gas Pipeline
  • Excavator Rollover
  • Electrocution of electrician following contact with live switchboard
  • Failure of Gas Preheater in Petrochemical plant
  • Potential fatality following collapse of grid mesh during inspection
  • Electrocution of maintenance worker whilst investigating broken power pole
  • Severing of Fibreoptic cable with excavator
  • Loss of generation capability for remote power station
  • Collision between Loader and Light Vehicle in Underground mine
  • Loss of backup fuel supply at power station
  • Hydrocarbon spill during drilling of an offshore well


Our Incident Investigation & Facilitation services include:

  • Remote Investigation Assistance
  • Investigation quality reviews
  • Human Factors Analysis
  • Investigation facilitation
  • Investigation coaching
  • Corrective action development
  • Incident Trending and Analysis


We have investigating incidents in the following industries:

  • Agriculture
  • Aeronautical
  • Construction
  • Defence
  • Fishing
  • Forestry
  • Mining
  • Oil & Gas
  • Petrochemicals
  • Rail
  • Renewables
  • Shipping
  • Trucking
  • Manufacturing
  • Utilities
  • Waste Management


Contact Us to discuss how we can help